< back to Capabilities

Description: Operating collaboratively and earning trust with teammates in a way that provokes loyalty, strengthens retention and encourages others to go the extra mile.

 

Thinking Partner Notes

What’s the fiction: Leaders must deliver constant praise to teammates to evoke high performance.

What's really true: If you’re not delivering honest, thoughtful advice to your team, you’re doing them a disservice.   

 

Example:

 

Things to try: 1) Practice asking teammates for feedback after big meetings; 2) Practice listening to feedback from your teammates without judgment; 3) Practice integrating a structured feedback framework - like the Non-Violent Communication technique - into your team.

Next steps: 1) Spend a few minutes thinking about who on your team has offered you unsolicited advice or feedback in the last two or three months; 2) Once you’ve recalled this, jot down the percentage of your team members who've offered you advice or feedback  in the last three months; 3) Now spend some time thinking about the unsolicited advice and feedback that you have offered to individual team members in the last three months; 4) Once you’ve recalled this, jot down the percentage of your team members who you've supported with advice or feedback in the last three months.

Additional Resources

slate.jpg

LESSON

Cultivating a Culture of Support

What good looks like when you're building a culture of support  and how you can master this capability.

mediaIcon.jpg

MULTIMEDIA EXPLORATION

Culture of Support Media

Dive deep on cultivating compassion through articles, podcasts + more.